After-sales service
Service Concepts:
Honest and trustworthy, customer first.
Service Pledge: In the future , we will continue adhering to the "honest and trustworthy, customer first" service concept, and dedication to the following services for you:
Service Items |
Service Pledge |
Technical Training Programs |
Training Plans:Requiring a total of 2-4 operators, maintenance personnel of your company to our production base for 10 - 20 days of training,the use of theory combined with the practice of training. Free training materials, training fees, free accommodation. |
Installation Technology Service |
We will send experienced, skilled professional engineers to your company on equipment installation and commissioning,and we will arrange the experts to track the progress of the project and deal with the installation process of technical problems. |
Emergency Treatment |
When the equipment failure can not be resolved, our company provides 7 days a week, 24 hours a day of technical guidance to help deal with failure. If your company can not solve the equipment of the technical and maintenance problems,Our company will respond within four hours after the telephone notice. |
Assurance Measures |
Our company guarantee that we will make technical return visit on the linkage line every 90 days.Linkage unit carries a one-year warranty,part of the electrical equipment with two-year warranty.After acceptance of equipment by your company,we will send the staff to assist the production until normal production, equipment, stable operation in your company within the specified time. |
After-sales service department of our company will answer you at any time,you can reflect the various situations and we will listen to your comments and suggestions.
We will also dispatch the best technical staff to your organization to solve problems, solve practical problems, to ensure the quality of service in the shortest possible time ,so that you can really enjoy your rights and interests.
Credibility is the parent of business.Sinpak will serve customers without hesitation and we are making efforts on quality，service and using to let the customers at ease and happy.
